Team Coaching 4

Yup, another week of Patrick Lencioni.  Thankfully, no fables!  This week we’ll consider the topic of: organizational health.  At it’s core, organizational health is about integrity, but not in the ethical or moral way that integrity is defined so often… An organization has integrity –is healthy—when it is whole, consistent, and complete… when its management, operations, strategy, and culture fit together and make sense. (Lencioni, 2012: pg. 5).  In short, organizations must be smart and healthy.


  • Strategy
  • Marketing
  • Finance
  • Technology


  • Minimal Politics
  • Minimal Confusion
  • High Morale
  • High Productivity
  • Low Turnover

According to Lencioni, building a healthy organization is a messy process of doing many things at once.  However, he points to 4 disciplines that guide the process:

  1. Build a cohesive leadership team.
  2. Create clarity
  3. Overcommunicate clarity
  4. Reinforce clarity.

Redundant?  Not at all. The disciplines underscore the essential need for clear communication repeated often and generated down the ranks.  In fact, unclear communications, misunderstandings, and assumptions can impede progress and interfere with the development of a healthy organization.  

Weekly Challenge: Looking at your team, how do you make sure that communications are clear and repeated often enough to be sure everyone is onboard?

Supporting Your Success!